1. General Information All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
1. General Information
All orders are subject to product availability. If an item is unavailable at the time of purchase, we will notify you and issue a full refund using the original payment method.
2. Delivery Locations
We currently offer delivery within the United Arab Emirates and selected international destinations. For inquiries about international shipping, please contact us at, info@7t7.ae.
3. Delivery Time
Orders are usually processed and shipped within 1–3 business days. Delivery time varies based on the destination and product availability. We use Aramex as our logistics partner, and all shipments include tracking.
Note: We do not ship on UAE public holidays or Fridays. External factors such as customs, weather conditions, or public holidays may cause delays.
4. Shipping Costs
Shipping is currently free of charge for all orders. If this policy changes, any applicable shipping fees will be clearly displayed during checkout. Additional fees may apply for remote or hard-to-reach areas, and these will be communicated before confirming your order.
5. Order Cancellation
Orders can only be cancelled before the item is shipped. Once dispatched, cancellations are no longer possible. To cancel your order, please contact us immediately via, info@7t7.ae.
6. Return and Refund Policy
Due to the luxurious nature of our products, returns are only accepted if the item is defective or incorrect. Return requests must be made within 7 days of delivery. Items must be unused, in their original packaging, and subject to inspection. Refunds are processed within 7–14 business days after we receive and inspect the returned item.
7. Damaged Items
If your item arrives damaged, please contact us immediately at, info@7t7.ae or +971 56 101 2377.
8. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment through Aramex’s official tracking system.
9. Contact Us
For any questions related to shipping, delivery, or your order, please contact us:
info@7t7.ae
+971 56 101 2377
Dubai, United Arab Emirates